EU1 - degraded performance
Incident Report for voucherify
This incident has been resolved.
Posted Oct 09, 2020 - 06:04 CEST
A fix has been implemented and released. We are monitoring the results.
Posted Oct 09, 2020 - 05:18 CEST
We have identified the activity which was affecting a bad API performance. We disabled temporarily access for one of the tenants and API has got back to stable state now. As a next step, we are working on the solution which will fix the problem in the long run.
Posted Oct 08, 2020 - 19:32 CEST
Communication with API is currently being impacted by the anomalous behaviour of one of the queues working in European clusters. We are investigating the issue.
Posted Oct 08, 2020 - 17:53 CEST
This incident affected: Cluster EU1 (Ireland) (EU1 - API).