All Systems Operational

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and loyalty campaigns faster with programmable building blocks

Cluster EU1 (Ireland) ? Operational
90 days ago
100.0 % uptime
Today
EU1 - API Operational
90 days ago
100.0 % uptime
Today
EU1 - Dashboard ? Operational
AWS ec2-eu-west-1 - application servers Operational
AWS rds-eu-west-1 - databases Operational
AWS ses-eu-west-1 - email distribution Operational
AWS sns-eu-west-1 - SMS distribution Operational
Cluster AS1 (Singapore) ? Operational
90 days ago
100.0 % uptime
Today
AS1 - API Operational
90 days ago
100.0 % uptime
Today
AS1 - Dashboard ? Operational
AWS ec2-ap-southeast-1 - application servers Operational
AWS rds-ap-southeast-1 - databases Operational
AWS sns-ap-southeast-1 - SMS distribution Operational
Cluster US1 (N. Virginia) ? Operational
90 days ago
100.0 % uptime
Today
US1 - API Operational
90 days ago
100.0 % uptime
Today
US1 - Dashboard ? Operational
AWS ec2-us-east-1 - application servers Operational
AWS rds-us-east-1 - databases Operational
AWS ses-us-east-1 - email distribution Operational
AWS sns-us-east-1 - SMS distribution Operational
Third-Party Integrations & Plugins Operational
BigCommerce API & Webhooks Operational
Shopify API & Mobile Operational
Twilio REST API Operational
SendGrid API v3 Operational
Segment Destinations Operational
Intercom Intercom APIs Operational
Intercom Intercom Webhooks Operational
Payment Processing Operational
Braintree API Operational
Braintree European Processing Operational
Support Operational
Help Scout Beacon Operational
Help Scout Docs Sites Operational
Help Scout Email Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance - us1 Mar 30, 2023 10:00-11:30 CEST
We need to perform maintenance work on Voucherify infrastructure at US region (us1 cluster), incl. necessary database updates to increase the security of the infrastructure.

To check on which cluster your projects are located, go to the Team Settings and Projects section and the region column.

This operation is required and will take 1h and 30 minutes. During this time window, your Voucherify cluster might be temporarily offline, preventing you from accessing the platform, both from the Dashboard and the API. We are sorry for any inconvenience caused.

Posted on Mar 01, 2023 - 16:53 CET
Planned maintenance - as1 Mar 30, 2023 21:00-22:30 CEST
We need to perform maintenance work on Voucherify infrastructure at the Asia region (as1 cluster), incl. necessary database updates to increase the security of the infrastructure.

To check on which cluster your projects are located, go to the Team Settings and Projects section and the region column.

This operation is required and will take 1h and 30 minutes. During this time window, your Voucherify cluster might be temporarily offline, preventing you from accessing the platform, both from the Dashboard and the API. We are sorry for any inconvenience caused.

Posted on Mar 01, 2023 - 16:56 CET
Planned maintenance - eu1 Mar 31, 2023 00:30-02:00 CEST
We need to perform maintenance work on Voucherify infrastructure at the Europe region (eu1 cluster), incl. necessary database updates to increase the security of the infrastructure.

To check on which cluster your projects are located, go to the Team Settings and Projects section and the region column.

This operation is required and will take 1h and 30 minutes. During this time window, your Voucherify cluster might be temporarily offline, preventing you from accessing the platform, both from the Dashboard and the API. We are sorry for any inconvenience caused.

Posted on Mar 01, 2023 - 16:59 CET
Cluster EU1 - API - apdex score
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Cluster AS1 - API - apdex score
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Cluster US1 - API - apdex score
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Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.