All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Cluster EU1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
EU1 - API Operational
90 days ago
100.0 % uptime
Today
EU1 - Dashboard Operational
AWS ec2-eu-west-1 - application servers Operational
AWS rds-eu-west-1 - databases Operational
Cluster AS1 (Singapore) Operational
90 days ago
100.0 % uptime
Today
AS1 - API Operational
90 days ago
100.0 % uptime
Today
AS1 - Dashboard Operational
AWS ec2-ap-southeast-1 - application servers Operational
AWS rds-ap-southeast-1 - databases Operational
Cluster US1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
US1 - API Operational
90 days ago
100.0 % uptime
Today
US1 - Dashboard Operational
AWS ec2-us-east-1 - application servers Operational
AWS rds-us-east-1 - databases Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Cluster EU1 - API - apdex score
Fetching
Cluster AS1 - API - apdex score
Fetching
Cluster US1 - API - apdex score
Fetching
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Voucherify planned maintenance - Europe eu1
Completed - The scheduled maintenance has been completed.
May 11, 06:14 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 06:00 CEST
Scheduled - Voucherify eu1 cluster (Europe/Ireland) will be undergoing a scheduled maintenance during this time. The downtime should not exceed 5 minutes (you may expect HTTP 500 errors), but the maintenance window is planned to last 90 minutes. We are sorry for the inconvenience.

To check on which cluster your projects are located, go to the Team Settings and Projects section and check the region column.
Apr 3, 15:20 CEST
May 10, 2026

No incidents reported.

May 9, 2026
us1 - AWS operational issue in N.Virginia - Increased Error Rate and Latency
Resolved - This incident has been resolved.
May 9, 11:09 CEST
Update - We continue to monitor for any further issues.
So far the impact on us1 cluster was very limited: increased API response latency for 50 minutes (mostly p95 and p99 longtail), between 2026-05-07 23:36 and 2026-05-08 00:48 UTC
May 8, 05:21 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 04:51 CEST
Investigating - We observe increased error rate and API response times at voucherify caused by an operational issue of our cloud provider in N. Virginia. We are currently investigating the issue.
May 8, 03:18 CEST
May 8, 2026
May 7, 2026
Voucherify planned maintenance - United States us1
Completed - The scheduled maintenance has been completed.
May 7, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 CEST
Scheduled - Voucherify us1 cluster (US/N.Virginia) will be undergoing a scheduled maintenance during this time. The downtime should not exceed 5 minutes (you may expect HTTP 500 errors), but the maintenance window is planned to last 90 minutes. We are sorry for the inconvenience.

To check on which cluster your projects are located, go to the Team Settings and Projects section and check the region column.
Apr 3, 15:24 CEST
May 6, 2026

No incidents reported.

May 5, 2026
Voucherify planned maintenance - Asia as1
Completed - The scheduled maintenance has been completed.
May 5, 18:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 18:00 CEST
Scheduled - Voucherify as1 cluster (Asia/Singapore) will be undergoing a scheduled maintenance during this time. The downtime should not exceed 5 minutes (you may expect HTTP 500 errors), but the maintenance window is planned to last 90 minutes. We are sorry for the inconvenience.

To check on which cluster your projects are located, go to the Team Settings and Projects section and check the region column.
Apr 3, 15:22 CEST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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