Vouchers database connectivity issue
Incident Report for voucherify
This incident has been resolved.
Posted Aug 08, 2019 - 11:34 CEST
We have introduced a fix for solving the issue related to one of the databases nodes. We are monitoring the current usage and state of the cluster.
Posted Aug 07, 2019 - 22:30 CEST
Some customers are seeing intermittent error messages throughout their account. We’re aware of the issue and are working on it urgently. Incoming requests are only partially being safely received. We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running and we will update you right here in 5 minutes with the latest information.
Posted Aug 07, 2019 - 22:00 CEST
This incident affected: Cluster EU1 (Ireland) (EU1 - API, EU1 - Dashboard).